FREQUENTLY ASKED QUESTIONS
How is RosaMae Medical Billing Service different from other billing companies?
We are a reputable medical billing service provider in Maryland, providing exceptional services to our clients to professionally meet their billing needs. Our easy-to-access practice management system, transparent service, experience, reputation, trust, and responsive services are some of the key capabilities that help us stand out in a crowd of competitors.
How do you collect a patient’s data?
At RosaMae Medical Billing Services, we utilize state-of-the-art scanning technology to send and receive data. We accept billing data on paper or electronically via different servers, sFTP, eFax, fax, USPS, UPS, or FedEx. However, we believe in a paperless office environment and encourage an electronic mode of data transfer.
If patients have some queries regarding the billing process, where can they call?
We assist you from start to finish to ensure a long-term relationship. Our objective is that our client is satisfied with our services. Therefore, we take care of all your worries and ensure that your patients find no confusion or issues with the billing process. Our service representatives at our Patient Help Desk are always available to respond to any queries by the patients professionally.
What are the system requirements to use RosaMae medical billing service?
An active internet connection to access our servers/ software and a high-speed duplex scanner to upload all data.
What is your claims follow-up process?
At RosaMae Medical Billing Service, we keep a complete track record of claims until they are paid. We follow up on each claim every 10-15 days to ensure that all claims are in an active status.